Frequently Asked Questions




Who qualifies for the Uncle Fluffy franchise?


Uncle Fluffy franchise model is designed specifically for those who don’t have any business experience, the company offers an operational manual which includes all setup details. A franchise coordinator will be assigned for each franchisee to assist them on all business matters.



What is the cost of ingredients compared to the selling price?


Because we allow franchisees to purchase the ingredients from their local market, the cost of ingredients is fairly low, it counts for 15% of the total sales.



What will be the selling price of Uncle Fluffy products in my country?


The pricing will be calculated based on many factors such as the cost of ingredients, rental cost and manpower cost. Prices shall be calculated prior to the opening.



What type of training will I receive as a new Uncle Fluffy franchisee?


Our team will be in touch with you after signing the franchise agreement, the support and training will include: Location hunting, Equipment Buying, Equipment Setup, Ingredients Buying, Designs Guidance, Staff Hiring and final training.



Where will be the final training and how long?


Once we make sure you have appointed the location, purchased all the equipment and hired the team, we will conduct one week of final training, it can be done either online or in the physical store.



Can we add more items to the menu?


Adding more items to the menu is possible but it will be subject to approval. Additional items must be relevant to the concept and Japanese originated. However we constantly update our menu to maintain originality.



Can I get the master franchise?


You will not be able to get the master franchise rights in your country before you open at least one single unit. Once you have successfully operated one Uncle Fluffy store, you will be eligible to enter a new agreement for master franchise.



Can I get an exclusive franchise in my country?


To obtain the exclusive rights, there is a minimum number of branches you have to open within a period of time, kindly contact us and we will provide you with exact details on exclusivity.



What happens after signing the franchise agreement?


Once the franchise agreement process is completed and the franchise fees are fully paid, a dedicated franchise coordinator will start working with you step by step to guide you on how to open your first Uncle Fluffy store.



How soon can I expect my Uncle Fluffy franchise to open after signing the agreement?


The first Uncle Fluffy store can take between 60 to 90 days to open and fully operate.



Is Uncle Fluffy a healthy choice?


We use healthy ingredients in all our cakes for a better lifestyle. The regular size Uncle Fluffy cheesecake contain the following:

  • • Protein: 9 g
  • • Carbohydrate: 40 g
  • • Calories: 370 kCal


What are the steps to get Uncle Fluffy franchise agreement?



STEP 1 : Pay 10% of the franchise fee.
STEP 2 : Get the franchise agreement draft for review.
STEP 3 : Receive the final agreement, signed and stamped.
STEP 4 : Pay 90% of the franchise fee.
STEP 5 : Kick-off meeting with the franchise coordinator.