Frequently Ask Questions

Uncle Fluffy franchise model is designed specifically for those who don’t have any business experience, the company offers operational manual which includes all setup details. A franchise coordinator will be assigned for each franchisee to assist them on all business matters.

Because we allow franchisees to purchase the ingredients from their local market, the cost of ingredients is fairly low, it counts for 15% of the total sales.

The pricing will be calculated based on many factors such as the cost of ingredients, rental cost and manpower cost. Prices shall be calculated prior to the opening.

Our team will be in touch with you after signing the franchise agreement, the support and training will include: Location hunting, Equipment Buying, Equipment Setup, Ingredients Buying, Designs Guidance, Staff Hiring and final training.

Once we make sure you have appointed the location, purchased all the equipments and hired the team, we will conduct one week of final training, it can be done either online or in the physical store.

Adding more items to the menu is possible but it will be subject to approval. Additional items must be relevant to the concept and Japanese originated. However we constantly update our menu to maintain originality.

Once you get the initial approval, you will be asked to pay 10% of the franchise fee, then you will receive the franchise agreement draft for review.

The franchise fee does not include the equipments, there are other fees for the equipments.

Changes on the design are possible for the purpose of reflecting the local culture but must maintain the main elements of the brand which will be provided in the operational manual.

-Yes, we prepare and bake the products in most of our kiosks.

-The franchise agreement duration is 5 years for option A, 10 years for option B and 15 years for option C.

Yes, the franchise agreement is renewable.

Yes, but you must start with one branch, once the first branch is successfully opened, you will be able to acquire more branches.

-No, Uncle Fluffy does not provide any financial support.

We use healthy ingredients in all our cakes for a better lifestyle. The regular size Uncle Fluffy cheesecake contain the following:

  • Protein: 9 g
  • Carbohydrate: 40 g
  • Calories: 370 kCal

You will not be able to get the master franchise rights in your country before you open at least one single unit. Once you have successfully operated one Uncle Fluffy store, you will be eligible to enter a new agreement for master franchise.

To obtain the exclusive rights, there is a minimum number of branches you have to open within a period of time, kindly contact us and we will provide you with exact details on exclusivity.

Once the franchise agreement process is completed and the franchise fees are fully paid, a dedicated franchise coordinator will start working with you step by step to guide you on how to open your first Uncle Fluffy store.

The first Uncle Fluffy store can take between 60 to 90 days to open and fully operate.

  • STEP 1 : Pay 10% of the franchise fee.
  • STEP 2 : Get the franchise agreement draft for review.
  • STEP 3 : Receive the final agreement, signed and stamped.
  • STEP 4 : Pay 90% of the franchise fee.
  • STEP 5 : Kick-off meeting with the franchise coordinator.

We will build the kiosk and ship it to your country together with the equipments.

The equipments includes all the heavy machinery, small machinery and all the tools required to operate the business. We will provide the detailed list of equipments in the operational manual once you have completed the franchise agreement process.

We don’t require ventilation because we don’t produce any kind of smoke.

Once you complete the checklist for the opening, the final training will be conducted through online video meeting for a period of 10 days. The training will include setting up of equipments, ingredient preparation, recipe preparation, baking, serving and hygiene standards.

Once you complete the franchise agreement process, one of our franchise coordinators will provide you examination methods, guidance and consultation on how to land a great location.

You can setup the kiosk indoor and outdoor.

The profitability depends on many factors such us location, customer service and the size. Most of our franchisees achieved 100% return on investment in a period of 3 to 6 months after opening.

All the ingredients can be purchased from your local market, you will not have to purchase any ingredients from us.